General information

IvyCasino is aware of the importance of privacy for users and their concerns regarding the use and transfer of personal data on the Internet. The Platform respects users’ right to privacy and undertakes to collect and process personal information solely in accordance with the terms set out, as well as within the framework of applicable law. Before using the IvyCasino platform, users are strongly advised to read the Privacy Policy carefully. When registering an account, the user will be required to accept these terms. In case of disagreement with the provisions of the IvyCasino Privacy Policy, you must immediately stop using the site.

Definitions and interpretations

The following terms with the specified meanings are used in this Privacy Policy of the online platform IvyCasino:

  • Account: a user account in the IvyCasino system required to access certain sections and functions of the site;
  • Cookie: a small text file placed on the user’s device when visiting individual pages of IvyCasino or using its functions;
  • Cookie Law: relevant provisions of the Privacy and Electronic Communications Regulations;
  • Personal data: any information related to an identifiable person that can be directly or indirectly identified based on this data. In the context of IvyCasino, this is data provided by the user through the website.

Users rights

IvyCasino strictly adheres to the rules of the General Data Protection Regulation, guaranteeing its users full control over their personal information. According to these regulations, each IvyCasino customer has the following rights:

  • Right to information: the user can request details about the collection and use of his personal data by IvyCasino;
  • Right of access: the ability to obtain the data that IvyCasino shares about the user;
  • Right to correction: if any data is inaccurate or incomplete, the user has the right to request their correction;
  • Right to deletion: the user has the right to request the complete deletion of personal data from IvyCasino systems;
  • The right to restrict processing: the user may temporarily or completely prohibit the use of his data;
  • The right to data portability: obtaining a copy of the information in a structured format for transmission to another service.

What data does IvyCasino collect?

The IvyCasino platform collects only the data that is necessary to provide services, ensure security, and improve the quality of the platform. During the use of the IvyCasino gaming platform, the following personal and non-personal data of users from the UK is collected, which will be presented below:

  • Name;
  • Date of birth;
  • Paul;
  • Contact information, including email addresses and phone numbers;
  • Demographic information: zip code, preferences, and interests;
  • Financial data such as bank card numbers;
  • IP address;
  • Web browser type and version;
  • The device’s operating system.

How IvyCasino uses players’ data

The platform IvyCasino provides secure storage and processing of all personal data of users. Information is stored for exactly as long as it is necessary for the purposes for which it was originally collected. The company strictly adheres to the GDPR requirements and guarantees the protection of user rights at all stages of working with data. Specific data processing purposes include:

  • Creating and managing a user account;
  • Providing access to the IvyCasino platform;
  • Personalizing the user experience on the website;
  • Provision of services (personal data is required to conclude a contract);
  • Adapting services to individual preferences;
  • Informing about promotional offers of partner brands;
  • Processing user requests;
  • Mailing of materials to subscribers (unsubscription is available in account settings);
  • Conducting marketing research;
  • Analyzing user behavior to improve the platform’s performance.

Does IvyCasino share users’ data?

The platform IvyCasino may transfer users’ personal data to other companies in its group in accordance with this Privacy Policy. These companies include the following:

  • Parent company;
  • Subsidiaries;
  • The owner of the gaming platform.

To provide a high-quality service, IvyCasino company cooperates with external service providers who may need access to user data. These services include the following:

  • Age verification;
  • Payment processing;
  • Search engines;
  • Advertising and marketing services.

IvyCasino collects anonymized statistical information about website traffic, user activity, sales volumes, and other performance indicators of the platform. Such data may be shared with potential investors, partners, and advertising partners. This completely eliminates the possibility of identifying specific users.

Some IvyCasino data processors may be located outside the European Economic Area. In such cases, the company takes all necessary measures to ensure a level of protection consistent with GDPR standards.

How can users control their data?

IvyCasino provides its UK users with various options to control the use of their personal data. All settings can be changed at any time through your personal account or by contacting IvyCasino support service. Next, the options will be presented:

  • Data usage restrictions: when filling out forms on the website, users can choose the parameters for processing their data;
  • Marketing Communications Management: users can opt out of email newsletters;
  • Preference Services (for UK residents): Telephone Preference Service (TPS) – against unwanted calls. Corporate Telephone Preference Service (CTPS) – for business numbers. Mailing Preference Service (MPS) – against email spam.

IvyCasino Use of Cookies

The IvyCasino website may place and access certain proprietary cookies on the user’s computer or device. Proprietary cookies are those that are placed directly by the platform and used exclusively by IvyCasino. These cookies help to improve the user’s interaction with the website and enable the provision and improvement of services. IvyCasino has carefully selected these cookies and taken measures to ensure that users’ privacy and personal data are protected and respected at all times.

Before placing cookies on the user’s computer or device, they will be shown a pop-up window requesting their consent to install these cookies. By agreeing to the placement of cookies, the user allows IvyCasino to provide the best possible experience and services. The User may, if he wishes, refuse consent to the installation of cookies.

In addition, the IvyCasino website uses web analytics provided by Google Analytics. Web analytics refers to a set of tools used to collect and analyze anonymous usage information, which allows IvyCasino to better understand how a Website is used. This, in turn, allows the platform to improve its website and the services provided through it. The user is not obligated to allow the use of these cookies. However, using them does not pose a risk to his personal life or the safe use of the website, and also allows IvyCasino to continuously improve the website, making it more convenient and useful for the user.